Terms of Use

Last updated: July 29, 2026  •  Effective date: July 29, 2026

1. Who We Are

The App is provided by FriendZ. For any questions about these Terms, you can contact us at epinkolimited@gmail.com.

2. The Service

FriendZ lets you discover and chat with AI-powered virtual characters. All characters in the App are fictional and computer-generated; they are not real people, and conversations with them do not create any real-world relationship. Responses are generated by artificial intelligence and are provided for entertainment purposes only.

3. Eligibility

You must be at least 18 years old to use the App. By using the App you represent that you are 18 or older and legally capable of entering into these Terms. We may suspend or terminate accounts we reasonably believe belong to persons under 18.

4. Accounts

The App may create an anonymous account tied to your device so that your chats and balance can be stored and synced. You are responsible for the activity that occurs through your device and account. You can delete your account at any time from the in-app settings or by emailing epinkolimited@gmail.com with the subject "Account Deletion".

5. Virtual Currency and Subscriptions

• The App offers an in-app virtual currency ("jeton"/credits) that can be spent on features such as sending messages. Credits have no monetary value, are not redeemable for cash, and are non-transferable.
• Purchases and auto-renewable subscriptions are processed by the Apple App Store or Google Play; we never receive or store your payment card details.
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage or cancel subscriptions in your app store account settings.
• Except where required by applicable law or the relevant app store's policies, purchases (including unused credits) are non-refundable. Refund requests for App Store purchases are handled by Apple.
• We may change the price, content, or availability of credits and subscriptions going forward; changes do not affect periods already paid for.

6. Acceptable Use

When using the App you agree that you will not:

• use the Service for any unlawful purpose or in violation of these Terms;
• attempt to generate, request, or share content that is illegal, harmful, or exploitative — including any content that sexualizes minors (we have zero tolerance for CSAE; see our Child Safety Standards);
• harass, threaten, or defraud others, or impersonate any person or entity;
• reverse engineer, decompile, scrape, or otherwise attempt to extract the source code, models, or data of the Service;
• circumvent or attempt to circumvent security, rate limits, or purchase mechanisms;
• use the Service to develop a competing product or to train machine-learning models.

We may suspend or terminate access for violations of this section without prior notice.

7. AI-Generated Content Disclaimer

Chat responses are produced by artificial intelligence. They may be inaccurate, incomplete, or inappropriate despite our safeguards, and they do not constitute professional advice of any kind (medical, legal, financial, psychological, or otherwise). Do not rely on AI responses for important decisions. If you are experiencing a crisis or emergency, contact your local emergency services or a qualified professional.

8. Intellectual Property

The App, including its software, design, characters, images, and content (excluding content you submit), is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.

9. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate the Service or your access to it (in whole or in part) if you breach these Terms, if required by law, or if we discontinue the Service. Sections that by their nature should survive termination (including Sections 5, 7, 8, 10, and 11) will survive.

10. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, or uninterrupted availability. To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of the Service. Our total liability for all claims relating to the Service shall not exceed the amount you paid to us through the App in the 12 months preceding the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

11. App Store Terms (Apple EULA)

If you downloaded the App from the Apple App Store, Apple's Licensed Application End User License Agreement (Standard EULA) also applies. In case of conflict between these Terms and the Standard EULA regarding your use of the App on Apple devices, the Standard EULA prevails to the extent of the conflict. Apple is not responsible for the App or its content and has no obligation to provide support; Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced in the App or on this page, and the "Last updated" date above will be revised. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which the Service provider is established, without regard to conflict-of-law principles, and disputes shall be resolved by the competent courts of that jurisdiction — except where the mandatory consumer-protection laws of your country of residence provide otherwise.

14. Contact

Questions about these Terms: epinkolimited@gmail.com